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In this article

User guide

Introduction and getting started

Overview

Getting started

Installing a SIM card

Powering on

Identifying a location

Connecting to the router

Connecting devices wirelessly

Connecting devices with Ethernet or USB

Monitoring and managing your router

Inseego Mobile app

Admin web UI

Inseego Connect

Caring for your router

Replacing a SIM card

Resetting your router

Care tips

Configuration

Overview

Admin password

Admin password overview

Changing the Admin password

Managing data usage

Managing data usage overview

Data Usage page

Managing Wi-Fi settings

Managing Wi-Fi settings overview

Settings tab

Primary Network tab

Guest Network tab

Managing connected devices

Managing connected devices overview

Connected Devices page

Managing settings

Managing settings overview

Preferences tab

Software Update tab

Backup and Restore tab

SIM

VPN

IPSec VPN (Inseego Connect)

GPS tab

APN tab

Advanced tab

Initiating ZTP for SD EDGE

ZTP overview

ZTP tab

Viewing info about the router

General status information

Internet Status tab

Internet Sessions tab

Getting support

Advanced settings

Advanced settings overview

Cellular tab

DNS

DNS overview

Manual DNS tab

DNS Content Filtering (Inseego Connect)

Heartbeat timer (Inseego Connect)

Troubleshooting and support

Troubleshooting overview

Troubleshooting topics

Will I always get 5G? Can I use the router outside of 5G coverage?

The LED is switching from blue to green and sometimes dropping service

Can I set my router to use a specific band?

I cannot access the Admin web UI

The LED is blinking red

My older device cannot connect

My router is “Waiting for Connection” on the Inseego Mobile app

My router is getting slow speeds/low throughput

My connecting device is not obtaining a valid IP address

I cannot get streaming platforms to work with my router

Do I need an external antenna?

Do I need a signal amplifier or booster?

Does the USB port support RNDIS?

Does the USB port support USB-C to Ethernet adapters?

Inseego Connect with OOBM

Overview

Required components

Getting started

Using Inseego Connect with OOBM

Technical support

Product specifications and regulatory information

Product specifications

Regulatory information

Product Certifications and Supplier’s Declarations of Conformity

Wireless communications

Limited warranty and liability

Safety hazards

Glossary

Datasheet